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Fast and Efficient Context-Aware Services gives a thorough explanation of the st...
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The immersive brand experience is revolutionizing brand engagement.
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Whether you are a global Fortune 500 organization or a small business Managing C...
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This is an applied handbook for the application of data mining techniques in the...
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This book reveals the Secrets to Service Success by analyzing four service compa...
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Although 70% of the customer's decision to buy is based on how they are treated ...
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Learn the relationship-building secrets that lead to lifelong clients, repeat cu...
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A leadership playbook for making customer experience a core aspect of your busin...
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The lucrative market of lifelong learning is one author Jeff Cobb has gained dec...
Indispensable
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A five-step strategy for turning a commodity into a necessity When products and...
Business Process Mapping
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Praise for Business Process Mapping IMPROVING Customer Satisfaction SECOND EDITI...